Ask while the work is fresh, ask for something specific, and give them something concrete to hand over. The best moment is the one where you are still there and the job has just been finished well: a short, plain request to pass your name on if someone asks, followed the same day by a message containing your referral link and the reward. Vagueness is what kills the ask. "Send people my way" asks the customer to invent both the wording and the mechanism, so most of them do nothing. A named reward, a clear condition and a link they can forward removes all three obstacles at once.
There are three moments worth using. The first is in person as you pack up, when the customer is pleased and you are still a real person to them. The second is a message a couple of hours later, which gives you room to include the link and the reward in writing. The third is a check-in weeks or months after the job, which works but has to earn the ask first by confirming the work is still holding up. Anything beyond that is really a message to a dormant customer, and it should read like one.
Name the kind of person you want. "If anyone you know needs their gutters done before winter" gives the customer a search to run in their head. "Send anyone my way" gives them nothing to match against. Say the reward as a number, say what counts as a referral, and keep the whole thing short enough to read on a phone without scrolling. Never ask for a referral in the same breath as an upsell.
The customer's next problem after agreeing to help is how. A link solves it. Your Revvin referral page is a single address you can drop into a text, an email or a group chat, and it shows your reward and terms without the customer having to explain anything. The QR code and print pack cover the offline version: the invoice, the yard sign, the van, the paperwork left behind.
The people who have already paid you are the fastest source of referrals and the one most owners never touch. On Revvin Pro you can paste in that list and send your ask in batches: Revvin prepares the message and opens your own email app with the recipients filled in, so it goes out from your address, not from a platform. It never sends on your behalf, which is also why it always looks like you.
The exact wording for each of these moments, including the in-person ask, the same-day text, the 30-day check-in, the dormant-customer message and the note you send when a referred customer calls, is in the Revvin referral ask kit. It is free, public, and every script is copy-and-paste with the placeholders marked, so it is kept in one place rather than repeated across the site.
Ask while the job is fresh, in person as you finish or by message the same day. Be specific about the kind of person you are looking for, name the reward as an amount, and include a link they can forward so they do not have to explain anything themselves.
Immediately after the work is done well, while you are still on site, with a written follow-up the same day. Later asks work but need to open by confirming the work is still holding up before they ask for anything.
Keep it short, name the kind of customer you want, state the reward and what counts as a referral, and include your link. The Revvin referral ask kit has copy-and-paste wording for the in-person ask, the same-day text, the 30-day check-in and the dormant-customer message.
A named amount makes the ask concrete and gives the customer something specific to repeat to someone else. You set the amount, it displays on your referral page exactly as you set it, and you pay your referrer directly when a referral closes. Revvin takes no cut.
No. Revvin never sends email or SMS on your behalf. On Pro it prepares the message and opens your own email app with the recipients and text filled in, in batches, so the message comes from you.